Redundancy & Restructure Toolkit

People issues don’t usually start as legal problems.

They start as complaints, concerns, or “we’ll deal with it later” conversations.
 
Handled properly, they stay contained.  Handled badly, they escalate,  into formal disputes, claims, and unnecessary cost.
 
Grievances and redundancies are two of the highest-risk areas I see in owner-managed and professional services businesses. One missed step, a rushed decision, or unclear process can quickly undermine trust and expose the business to challenge.
 
That’s why having the right structure in place matters - not to over-engineer things, but to make sure decisions are fair, defensible, and calmly handled.
 
What’s included:
ACAS-aligned grievance policy · complaint and outcome letters · manager scripts and checklists
Clear redundancy business case templates · consultation letters · scoring matrix · pay calculator · communications plan
 
Built from real employee-relations work - not theory - and designed to help leaders handle difficult situations properly, before they escalate.